SARUN POLICIES
Clear terms for a smoother experience.
Review SARUN’s key policies for privacy, platform use, rentals, bookings and client responsibilities.
Choose the policy you need.
These policies explain how SARUN manages privacy, bookings, payments, rentals, partners, platform use and client responsibilities.
Some bookings may include additional terms.
Depending on the service, rental item, event location, setup requirements or partner involvement, SARUN may provide additional booking terms, agreements or instructions before confirmation.
Cancellation and refund terms may depend on the booking type, timing, preparation already completed and the items or services reserved.
Some rentals or experiences may require delivery, setup, collection, access details, suitable surfaces, power or safe weather conditions.
Clients may be responsible for damage, loss, excessive cleaning or replacement costs where applicable.
Approved partners may be subject to separate partner terms, service standards, listing rules and platform expectations.
Ask before you book.
If you are unsure how a policy applies to your enquiry, rental or event, contact SARUN before confirming your booking.